ServiSolutions - Montgomery, Alabama

Dirección: 7460 Halcyon Pointe Dr Suite 200, Montgomery, AL 36117.
Teléfono: 42444350.
Página web: servsol.com.
Especialidades: Prestamista hipotecario.
Otros datos de interés: Entrada accesible para personas en silla de ruedas, Estacionamiento accesible para personas en silla de ruedas.
Opiniones: Esta empresa tiene 201 valoraciones según Google My Business.
Opinión media: 1.9/5.

Ubicación de ServiSolutions

ServiSolutions 7460 Halcyon Pointe Dr Suite 200, Montgomery, AL 36117

Horario de ServiSolutions

  • Lunes: 8 a.m.–5 p.m.
  • Martes: 8 a.m.–5 p.m.
  • Miércoles: 8 a.m.–5 p.m.
  • Jueves: 8 a.m.–5 p.m.
  • Viernes: 8 a.m.–5 p.m.
  • Sábado: Cerrado
  • Domingo: Cerrado

Si estás buscando una empresa especializada en préstamos hipotecarios, ServiSolutions puede ser una excelente opción para considerar.

La empresa está ubicada en una conveniente ubicación en Montgomery, AL, específicamente en la dirección 7460 Halcyon Pointe Dr Suite 200, Montgomery, AL 36117.

Puedes comunicarte con ellos fácilmente llamando al número de teléfono 42444350 o visitando su sitio web oficial en servsol.com.

Una de las características más notables de ServiSolutions es su compromiso con el acceso y la comodidad de todos sus clientes. La empresa cuenta con una entrada accesible para personas en silla de ruedas y estacionamiento accesible para personas en silla de ruedas, lo que la hace una opción inclusiva y considerada.

En términos de especialidades, ServiSolutions se enfoca principalmente en ser un prestamista hipotecario, lo que significa que pueden ayudarte a obtener la mejor hipoteca para tu situación financiera y tus objetivos de vivienda.

Si estás considerando trabajar con ServiSolutions, es posible que te interese saber que la empresa tiene una opinión media de 1.9/5. según Google My Business, con un total de 201 valoraciones disponibles en línea.

Es importante tener en cuenta que las opiniones en línea pueden no ser representativas de la experiencia de todos los clientes y que la mejor manera de evaluar si ServiSolutions es la adecuada para ti es hablar directamente con un representante de la empresa.

En general, si estás buscando una empresa confiable y accesible que se especialice en préstamos hipotecarios, ServiSolutions puede ser una excelente opción para considerar. Les recomendamos encarecidamente que visiten su sitio web oficial y se pongan en contacto con un representante de la empresa para obtener más información y comenzar su proceso de solicitud de hipoteca.

Opiniones de ServiSolutions

ServiSolutions - Montgomery, Alabama
Mr Lee
1/5

I absolutely can not stand this business. Just tried to call them and the phone just kept ringing. They went up on my mortgage when I have a fixed rate. I should sell my house and stay with a friend until I find something just so I don't have to deal with them. Worse business I have dealt with that has ever existed in my opinion. Can't find not one good review on here for them. That's how bad it is for me. There's gotta be something that can be done about this business. Ppl should be able to sue if mortgage companies go up on their fixed rate mortgage payments and please don't respond to me as you will most likely do nothing to make your business better. I will definitely come back to update my comment if you lie to my comment.

Update: check out your 1.9 rating. Y'all need to do more than just answer someone online. Make the business better

ServiSolutions - Montgomery, Alabama
Laura Rodriguez
1/5

Rude customer service. Called them to make a payment online. Customer service employee deleted my bank info and told me to do it myself and hanged up on me. Called again to process the payment and I told the agent if I could get redirected to someone in regards to the incident and he said they don’t deal with those type of situations but he could only acknowledge it. Very unprofessional and uncaring customer service.

ServiSolutions - Montgomery, Alabama
Bridget Carnley
1/5

They Charge you a months interest when you pay off your loan. The explanation is that you pay your interest a month behind. I have called to ask for assistance with a payment and they won't offer any help other than to break up your payment and add it to the next months payment, hence, making your payment higher. Worst mortgage company ever, will never use them again. My loan got sold to them and the people who answer for customer service are always rude.

ServiSolutions - Montgomery, Alabama
Indigo Calloway
1/5

DON'T USE THEM!! YOU WILL REGRET IT! I KNOW THAT I DO. I was set up with this company when I bought my house in December 2019. I fell behind because of a late short term disability payment in late 2022, which was completely out of my control. After that due to "company policy" they couldn't allow me to use the online portal for payments and I was required to wire the money via western union by presenting cash at a physical location that specifically does bill pay. There aren't very many locations that do. I BEGGED them to let me use the online portal as there are wire fees, time, and transportation issues with using western union. I live in Missouri and they are based in Alabama, so there isn't a location I can come to where I can speak to anyone either. When you ask for a supervisor they tell you that you can leave a message but they're ALWAYS busy and never call back. The customer service team essentially laughs in your face when you get upset about legitimate issues with their company. I got a letter ON MY 30th BIRTHDAY telling me that if I couldn't pony up 2,200 they'd foreclose on my house with a returned payment when I was only 1.5 months behind if they'd accepted that payment. I had to withdraw from my (not flush) retirement account to get the money and even after I paid what I owe in late payments and $15 past due fees, they're still trying to charge me $250~ for 'property inspection' (see: drive by(s?) they have no proof of to confirm my property is occupied) when they stated the charge for each is $30 and obviously the amount they're asking for isn't a multiple of 30. Not to mention the $49 in 'late' fees they've assessed with no basis to do so. No proof, no documentation, nothing. They were even so brazen as to upload my June statement as my July statement so it looks like I'm still behind. I believe they're doing this because after 120 days/4 months of being late they can start the foreclosure process although it is federally illegal to return payments to push someone into foreclosure. Per my real estate agent AND intermediary that set me up with the loan I'll be speaking with the MHDC [Missouri Housing Development Commission] about this. They assign fees on a whim, have no evidence/proof, and if you call them you'll get bounced between customer service and the loan specialists because nobody in that company knows what anyone else is doing. If I could give you negative stars I absolutely would.
Edit: Judging by the other recent reviews I see many have had the same experience. If ServiSolutions doesn't clean up their behavior it seems feasible a class action lawsuit may come their way. Whatever happens, the day they go out of business will be a good day for all of their clients.

ServiSolutions - Montgomery, Alabama
Maggie Vega
1/5

We were very happy with our old mortgage company sadly this company bought our mortgage. My husband gets paid bi-weekly so we pay our mortgage on the 15th on every month but for some reason this company does not take out the money on time and wait awhile then they claim we have “insufficient funds” which is bs. Whenever we pay it says the payment went through then we get a bunch of letters through our mail claiming our payment did not go through. Now we have to pay through western Union for “certified funds”. We don’t have the time to be going from the store to the post office to sending these people a check with our busy lives (we have a newborn baby & we both have jobs.) this company is a joke, so many bad reviews. We’re all not sitting around like the people at this company hanging up phones & sending out letters. We have busy lives. I hope they get sued for the way they have been with their customers. I will be contacting the Consumer Financial Protection Bureau (CFPB) if this does not get resolved.
UPDATE: I have not spoken with a loan officer as they stated & we did as they asked & sent a check in Friday & they had said our previous payment went through that they only needed the check & now they’re sending us letter that our payment is late as well as they charged us double our mortgage… they have also put it on my credit.. this mortgage company is ridiculous!!! Also to add with our old mortgage company they said it was okay to pay on the 15th and whenever they sold our mortgage they said it should be fine to keep submitting in our payment on the 15th but these people keep demanding we pay before or on the 1st. Please if you can steer away from this company!!

ServiSolutions - Montgomery, Alabama
Mike Chamberlain
1/5

Absolute trash mortgage company. They operate like a collection agency. Rude and condescending staff. And the worst thing about buying my home, was these jerks buying my mortgage. I was super happy with my old company. This one has taken my fixed rate mortgage and raised my payment $400. Then you have to sit on hold for decades trying to make a payment, because the site doesn’t work.

ServiSolutions - Montgomery, Alabama
Tyler Godwin
2/5

Had just bought my first home and only made 3 payments to my lender when this company took over. I then tried to make a payment scheduled for a certain day even aggreed to the late fee due to how my xhexk was coming in. But they didnt try to take it out on the scheduled day so everything else came out of the account for other bills and they then told me it was returned to "insufficient funds" and proceeded to tell me that i only got 1 more time and they wont allow online payments id have to do 12 months of sending through a western union. I tried talking with them they kept dismissing me like it was all my fault and wouldnt accept their own doings. Then tried asking personal questions about my money and situation in life. I believe they try to make it the hardest way possible for people to pay then blame everyone else so they can charge all different fees and to keep the working family down.

ServiSolutions - Montgomery, Alabama
Racaille
1/5

While trying to figure out why my mortgage was increased by 400$ I was hung up on AGAIN. This is ridiculous. I deserve an answer as to why there's an increase on my single family home making my payments almost 2,000$ a month!

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