Clean Pro 101 - Orlando, Florida

nathalia sanchez

Left a star because It is the ONLY WAY I can post my review. This company is a sham. My mom and I went to Orlando at 8am in the morning as asked by their employee Diego Rubalcava, we were offered $200 per person to clean a Gift Shop at a Hilton next to Disney. We left the location at 4:53pm. After 2 weeks of being ignored and told we would get paid I was just informed we never did the job and that another compnay was paid and there is allegedly proof of the location being left the same. So here is my proof. Before and after are linked below. You will here from my legal team soon.

brittany

DO NOT DO BUSINESS WITH THIS MAN. You will be scammed out of all your money. LOOK HIS NAME UP ON GOOGLE. He kidnaps and harms women. HE IS A SCAM! BIGGEST SCAM ARTIST YOU WILL MEET. I already reported this company and owner to the Better Business Bureau.

Tenia Michelle

The cleaners were fine. Seemed to be bothered by directives and would cut corners if I was not paying attention.

They take pictures without explanation or permission.

At 12:15pm on the second day of the cleaning, I got a call and text from Matt who was my point of contact at PCCSF. Out of nowhere, he imposed a time limit for the cleaning crew and stated they had to leave at 1pm. He demanded I pay in full before they leave. The cleaning crew was nowhere near finished with the house.

There is no time limit on the invoice. It has a flat rate per square foot, and you pay once the job is completed. I told him I would pay for the work that had been completed. He then threatened to put a lien on my house and said, “I’ll take your house n***a.”

He continued to text threats of a lien and attorney fees. At 1pm, the cleaning crew was still cleaning so I waited a few minutes before I walked in and told them their boss said they had to leave at 1pm. The cleaners seemed surprised and confused, but promptly left.

I paid for the cleaning services that had been completed.

I would advise against hiring PCCSF for your home or business.

Julie Keene

This company scammed me for 10,000 dollars that was promised to me after I completed doing a post commercial cleaning job that me and my crew did on a restaurant in Alabama for them. I had to pay hotel cost and supplies to do this job which lasted 21 days. It's been 3 months since the job was completed and I haven't received a dime for it and now he's blocked me from calling him.
.

joseph micik

This owner is a con man. He got us to do a 10,000 dollar job that took us 21 days to complete and a total of 500 hours from all 4 of us working so hard for this man. We live in Georgia and the job was in Alabama so we had to come out of our pocket for room, cleaning supplies and rental equipment that totaled over 5 thousand dollars. He told us we would be paid after net 30 it's been 4 months now and still haven't received anything from him and now he's
blocked us from any kind of
way to get in touch him.

nathalia sanchez

This job was done August 4th. Your worker Diego, decided to inform us AFTER the job was done that the site would not be seen till Tuesday Aug 8th, 4 days after the cleaning was done. Like the name of your company states it is a POST CONSTRUCTION CLEANING SERVICE. The saw dust and other type of dusts was in abundance, it makes no LOGICAL sense to go see a cleaning for a construction site after so long, and this was something I communicated with your company as well. I have all the call logs of us calling you a week after this cleaning and you informing me that we will be getting paid for sure after the contractor paid YOU. You did not pay us. I call a week after, assuming that payroll takes 2 weeks and you inform me we did nothing and hung the phone as I was speaking to you, the lack of sympathy and interpersonal skills was flabbergasting. Like I said before this will not stay this way. God don’t like ugly.

Jamie Aguilar

Absolutely Wonderful! I called and needed a job done on short notice. They not only could get me in but communicated well throughout the day of the clean when they were in transit. They made sure I clearly understood the charges and services the would provide.As for my my cleaner she went above and beyond to clean my old move out house to protection.

Chris Bauge

Nightmare of an experience with this company!! RUN don't walk away from them! They did a poor job at the first project we gave them on February 20th and gave them a second chance to "make up the damage" schedule a second job at a "discounted rate". The appointment was set for a start time of between 2:00 - 3:00 pm on Monday March 15th with Shannon the "project manager" Our GC called at 3:30PM when they had not arrived and Shannon informed them the crew was running late but were in route and asked for a lockbox code to enter the property.

Next our GC heard was a text message from Shannon at 8:11pm which said sorry they did not make it to your job. The proceeded to text him that they would not show up the next morning or afternoon or evening.

I called her at the number our GC provided and her mailbox was full. I texted her with no response. Shortly after I received a rude response when I texted back that her company would be responsible for the $900 cancellation fee for the staging company that was contracted to start staging the next morning as well as professional photographer that was also scheduled right after the stager she said "you have no proof since we did not sign a contract or make a deposit" She then called the Owner at 9:37PM was rude and hostile on the phone and did not get one word in she hung up.

So to recap - they did a poor job at project number one - Which they were paid almost a $1,000.00! ($967.00 to be exact) They NO SHOWED at project number two, offered Zero Solutions even when it was made clear it would create major logistical and financial implications. The "project manager" told our GC that she would be there with the crew to both supervise and help, then the night she texted him at 8:11pm saying they did not show she said sorry I'm spending spring break with my daughter and can't help you. Wow!

Her only defense was we had no proof and then Shannon called the owner of our company spouted a bunch of rude remarks and hung up on him.

The farthest thing from professional or reliable that they tout when you first call them. A total joke of a company with a incompetent and rude "project manager" if that is even what she is. RUN AWAY!

At the job #1 which they actually did show up at there was also paint spots all over the floor that they did not get, drywall dust on the cabinets and countertops and they nicked up several doorways and baseboards. Our residential housecleaners do a way better job for a fraction of the cost.